Our Policy

Shipping Policy

Thank you for shopping with us.

We work with trusted international fulfillment partners to deliver your order safely and efficiently.

Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed, it will be prepared for shipment.

Shipping Time
Estimated delivery time is 10–25 business days, depending on your location and customs processing in your country.

Shipping Fee
We offer Free Worldwide Shipping on all orders.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package until delivery.

Customs & Import Taxes
In some cases, international shipments may be subject to customs fees or import duties. These charges are determined by your local customs authority and are the responsibility of the customer.

Shipping Delays
Please note that shipping times may be affected by factors beyond our control, such as customs inspections, carrier delays, or peak holiday seasons.

If you have any questions about your order, feel free to contact our support team.

Refund Policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will gladly arrange a replacement or refund.

Non-Returnable Items
For hygiene and safety reasons, certain items such as beauty or skincare products may not be eligible for return once opened.

Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.

If you have any questions regarding your return or refund, please contact our support team and we will be happy to assist you.